Privacy Policy

Effective Date: March 31, 2026

Amplify Ape ("Company," "we," "our," or "us") operates a reputation management platform that helps businesses collect and manage customer reviews via email and SMS messaging.

This Privacy Policy explains how we collect, use, and protect information.

1. Information We Collect

a. Business Information

  • Name, business name, email address, phone number
  • Account and billing details

b. Customer Data (Provided by Our Clients)

  • Names, phone numbers, email addresses of customers
  • Communication history (email/SMS messages sent via our platform)

c. Technical Data

  • IP address
  • Browser/device information
  • Usage data and analytics

2. How We Use Information

We use collected information to:

  • Provide and operate our services
  • Send review requests and customer communications on behalf of our clients
  • Improve platform functionality and performance
  • Communicate with users and provide support
  • Comply with legal obligations

3. SMS & Mobile Messaging Data

We collect and process mobile phone numbers and messaging consent records solely for the purpose of delivering SMS communications through our platform.

Important:

  • Mobile numbers and opt-in data are used only to deliver requested communications
  • Consent records may be stored for compliance and verification purposes

Message frequency may vary. Message and data rates may apply. End users may opt out at any time by texting STOP to any message. For assistance, text HELP or contact [email protected].

4. No Sale or Sharing of SMS Opt-In Data

Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

This includes:

  • SMS opt-in data
  • Consent records
  • Mobile phone numbers collected for messaging

We only share this information with service providers necessary to operate our platform (e.g., messaging providers like Twilio), and only for operational purposes.

5. Data Sharing

We may share information with:

  • Service providers (hosting, messaging, analytics)
  • Legal authorities when required
  • Business partners strictly necessary to deliver services

We do not sell personal data.

6. Data Retention

We retain data as long as necessary to:

  • Provide services
  • Maintain compliance (including messaging consent records)
  • Resolve disputes and enforce agreements

7. User Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction or deletion
  • Opt out of certain communications

To exercise these rights, contact us at: [email protected]

8. Security

We implement reasonable safeguards to protect data, but no system is 100% secure.

9. Third-Party Services

Our platform may integrate with third-party tools and services. Their privacy policies govern their handling of data.

10. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of changes.

11. Contact

Amplify Ape

Email: [email protected]

Website: https://amplifyape.com